Online Business Classes
See Online Course Registration Information In Catalog. Registration Form
Business Marketing Writing
SB300 · 13222
This fun, introductory course will teach you to write or identify copy that achieves business and marketing goals. Improve your work, your knowledge, your company’s image, and your chances of getting hired, promoted, or applauded! Designed for writers, marketers, and anyone interested in these exciting fields.
Marketing Your Business On The Internet
SB301 · 13223
Find out how you can affordably market your business on the Internet from an e-commerce expert. In this practical, hands-on course, you’ll learn little-understood secrets about the types of businesses that thrive on the Web. Then, you’ll discover proven methods that will help you establish an Internet presence and build an online brand identity. You’ll even learn several low-cost promotion strategies that you can use to drive visitors to your site.
Purchasing Applications
SB302 · 13224
Become a more effective member of your company’s operating team by learning how to apply advanced purchasing concepts. Move beyond the traditional order-placing role of purchasing by discovering the role of information technology, the basics of international business, and the principles of economic forecasting. Learn how to evaluate suppliers’ capabilities by investigating their commitment to Six Sigma, statistical process control (SPC), and maintaining a quality system (ISO 9000). Discover the elements of a logistics system and see how you can use material requirements planning (MRP) to identify company needs in an organized and timely manner. Learn the ins and outs of inventory management, understand how public and private purchasing differ, and improve your understanding of financial statements. This course helps you prepare for the internationally recognized Certified Purchasing Manager (C.P.M.) and Accredited Purchasing Practitioner (A.P.P.) exams offered by the Institute for Supply Management.
Managing Customer Service
SB303 · 13225
Customer service personnel interact with current and potential customers every day. But do they truly spend time finding out what customers really want and giving them the highest service possible? In this six-week online course, you’ll discover dynamite methods for bringing out the best in your team, measuring customer service, and anticipating the needs of your reps and your customers. Learn how to attract and hire top-notch reps, succeed with teams, and minimize customer complaints. As an added bonus, you’ll unlock the power of leading by example and setting new trends for customer service in your growing business.
Business Law For The Small Business Owner
SB304 · 13226
Learn how to successfully protect your small business and solve most of the legal problems that may arise. Discover how to avoid the costly mistakes that many small business owners make in areas such as contracts, employee relations, customer relations, and choosing the right business model. Find out how to deal with government licensing requirements and regulations, as well as problems with tax collectors. And you’ll come away knowing how to handle many minor legal disputes on your own and understanding the special considerations of home-based and Internet-based businesses.
We’re here to help!
Fill out our Request for Counseling Form to schedule a free appointment with one of our business counselors.
Use our Business Course Registration Form to register for any of our small business classes.
If you have any questions, review our FAQs or contact our office at sbdc@raritanval.edu or 908-526-1200, ext. 8516.
