Removing the Road Blocks – Webinar

4 hours (2 2-hour sessions)

Most managers and executives have a strong preference to have their sales associates participate in face to face negotiations. COVID-19 has created a paradigm shift. Research shows that those who negotiate online are less likely to gain a YES outcome. It’s partially because most negotiations contain two motivations, a cooperative element and a more obvious competitive element. Those mixed emotions often times produce tension. Virtual negotiations escalate the tension at a higher level due to an inability to “read” the person.

The good news is that there are practical steps that can be executed to improve the possibility of getting a YES response for the members of your team. During the workshop tactics which support achieving Winning Negotiations and Getting to Yes more consistently will be shared with the participants. The course content will include but not be limited to the following:

• Challenges to consider when conducting virtual negotiations

• Practical methods for success in a virtual negotiation

• Tactics to Remove Road Blocks associated with online negotiations and turn them into advantages

Instructor: Ron Jones, Adjunct Professor, Marketing and Professional Sales, Cotsakos College of Sales, William Paterson University

Course fee: FREE

Registration is required. 

Tue  July 20 & 27  1pm-3pm   REGISTER FOR THIS DATE

Questions? Contact the SBDC office: Phone:  (908) 526-1200 x8516  Email: sbdc@raritanval.edu

Removing the Road Blocks – Webinar

4 hours (2 2-hour sessions)

Most managers and executives have a strong preference to have their sales associates participate in face to face negotiations. COVID-19 has created a paradigm shift. Research shows that those who negotiate online are less likely to gain a YES outcome. It’s partially because most negotiations contain two motivations, a cooperative element and a more obvious competitive element. Those mixed emotions often times produce tension. Virtual negotiations escalate the tension at a higher level due to an inability to “read” the person.

The good news is that there are practical steps that can be executed to improve the possibility of getting a YES response for the members of your team. During the workshop tactics which support achieving Winning Negotiations and Getting to Yes more consistently will be shared with the participants. The course content will include but not be limited to the following:

• Challenges to consider when conducting virtual negotiations

• Practical methods for success in a virtual negotiation

• Tactics to Remove Road Blocks associated with online negotiations and turn them into advantages

Instructor: Ron Jones, Adjunct Professor, Marketing and Professional Sales, Cotsakos College of Sales, William Paterson University

Course fee: FREE

Registration is required. 

Tue  July 20 & 27  1pm-3pm   REGISTER FOR THIS DATE

Questions? Contact the SBDC office: Phone:  (908) 526-1200 x8516  Email: sbdc@raritanval.edu

QuickBooks Online Set up and A/R and A/P Demonstration – Webinar

6 hours

In a simulated business environment, we will demonstrate how to manage both the Customers/Sales and Vendors/Expenses capabilities and Accounts Receivable and Accounts Payable transactions and reporting. Prerequisite: Fundamentals of Small Business Accounting.

Instructor: Carla Fallone, MBA, Fallone Business Resources

Course fee: FREE

Mon/Tue, Sep 27 & 28, 6-9 pm — REGISTER FOR THIS DATE

Mon/Tue, Nov 29 & 30, 6-9 pm — REGISTER FOR THIS DATE

Questions? Contact the SBDC office: Phone:  (908) 526-1200 x8516  Email: sbdc@raritanval.edu

Please note: Those who register for an SBDC at RVCC webinar will be provided with secure Zoom sign-in information that will allow you to join the class remotely. Attendees can observe and listen as the instructor teaches the class, view and download presentation materials and interact during discussion or Q&A periods. To participate in a webinar session, you will need either a desktop or laptop computer, tablet, mobile phone, or another appropriate device with webcam and microphone set-up and internet connectivity. You can pretest your equipment and connection by accessing the test facility on the Zoom website (www.zoom.us/test ). Detailed participation instructions and the Zoom webinar invitation will be provided to those who register, in a class confirmation email sent at least two business days prior to the start of the webinar.

QuickBooks Desktop Option Set-Up for Small Businesses – PLEASE NOTE: THIS  IN-PERSON CLASS WILL BE HELD AT THE RVCC WORKFORCE TRAINING CENTER               6 hours

Learn how QuickBooks can simplify the accounting process for a small business. Set up a business, record transactions, understand the reports generated from QuickBooks and the components of financial statements.

Prerequisite:   Fundamentals of Small Business Accounting

Instructor: Michele Walten, Walten Small Business Solutions, LLC

Course fee: FREE

Tue/Wed, Sep 28 & 29, 6 – 9 pm — REGISTER FOR THIS DATE

Tue/Wed, Nov 30 & Dec 1, 6 – 9pm — REGISTER FOR THIS DATE

Questions? Contact the SBDC office: Phone:  (908) 526-1200 x8516  Email: sbdc@raritanval.edu

Attracting, Managing and Retaining Good Employees – Webinar

3 hours

Your #1 assets and most important allies are those who come to work every day. There is a critical connection between employee satisfaction, loyalty, high levels of productivity, and your bottom line.

Finding and retaining engaged, enthusiastic team members eager to contribute are central to building customer relationships. We’ll explore the essential building blocks of a great multi-generational work environment, strategies for attracting first-class employees, and four employee motivators. You’ll have the tools to build a trusted, professional, and productive staff for sustaining long-term business and profitability.

Instructor: Vicki Lynne Morgan, Russmor Mentoring Group

Course fee: FREE

Wed, Dec 1, 6-9pm  — REGISTER FOR THIS DATE

Questions? Contact the SBDC office: Phone:  (908) 526-1200 x8516  Email: sbdc@raritanval.edu

Please note: Those who register for an SBDC at RVCC webinar will be provided with secure Zoom sign-in information that will allow you to join the class remotely. Attendees can observe and listen as the instructor teaches the class, view and download presentation materials and interact during discussion or Q&A periods. To participate in a webinar session, you will need either a desktop or laptop computer, tablet, mobile phone, or another appropriate device with webcam and microphone set-up and internet connectivity. You can pretest your equipment and connection by accessing the test facility on the Zoom website (www.zoom.us/test ). Detailed participation instructions and the Zoom webinar invitation will be provided to those who register, in a class confirmation email sent at least two business days prior to the start of the webinar.